Contact Us

Contact Us

We’re here to help.

If you have any questions about our products, your order, shipping, returns, or anything else, please feel free to contact us. Our support team will be happy to assist you.

Get in Touch

Email: eqswissstore@gmail.com
Phone / WhatsApp: +41 78 332 92 37

Customer Support

For questions regarding an existing order, please include your order number in your message so we can assist you more quickly.

For return or refund requests, please contact us before sending any item back. We will provide the appropriate return instructions after reviewing your request.

Support Hours

Monday – Friday
9:00 AM – 6:00 PM (CET)

We aim to respond to all customer inquiries as soon as possible, usually within 1–2 business days.

Thank you for choosing EQ Swiss.

EQ Swiss
Switzerland