Shipping Policy

Shipping Policy

At EQ Swiss, we aim to process and deliver your order as quickly as possible.

Processing & Delivery Times

Delivery times may vary depending on the product and destination.

• Estimated delivery: 2–5 business days for some products
• Estimated delivery: 6–10 business days for other products

The estimated delivery time for each product may be shown on the individual product page.

Shipping Costs

Shipping costs, if applicable, are calculated and displayed at checkout before you complete your purchase.

Order Tracking

Once your order has been shipped, you may receive a tracking number by email when tracking is available.

Delivery Delays

Delivery times are estimates and may occasionally be affected by shipping carriers, customs, weather, holidays, or other circumstances outside our control.

Incorrect Shipping Information

Please make sure your shipping address is correct before completing your order. EQ Swiss is not responsible for delays or additional costs caused by an incorrect or incomplete shipping address provided by the customer.

Questions About Your Order

If you have any questions about your shipment, please contact us:

Email: eqswissstore@gmail.com
Phone / WhatsApp: +41 78 332 92 37